IT Support By Your Side

From Singapore to anywhere in the world we’re dedicated to keeping your business running fast and efficiently.

  • Help Desk Services

    Full support to quickly resolve any IT-related issues, minimizing your operation downtime.

  • Remote Support

    Efficiently resolve IT issues without the need for on-site visits, saving you time and resources.

  • On-site Support

    Our experts are available for on-site problem resolution and routine maintenance.

  • Hardware and Software Support

    Comprehenisive support for all your hardware and software requirements, keeping your tools and systems in top shape.

  • System Monitoring & Maintenance

    Continuous monitoring and maintenance to keep your systems running at peak performance.

  • IT Audit

    We evaluate your IT infrastructure to identify and address potential issues before they impact your business.

Our Commitment to Keep Your IT Systems Run Effectively

Routine On-Site Maintenance, Updates, and Patches

Regular on-site visits to perform necessary updates and maintenance tasks, keeping your IT system up-to-date.

Change Request Management

We handle all changes or updates to your IT systems as needed, ensuring smooth transitions and minimal disruption.

Provisioning of Network Resources

Setting up network resources for new users and equipment to ensure seamless integration.

Execution and Monitoring of Backup Operations

Ensuring your data is regularly backed up and secure, safeguarding your business from sudden data loss.

Server Support

Comprehensive support for your server infrastructure, optimizing performance and minimizing downtime.

Infrastructure Diagram Update Regularly

Keep your infrastructure documentation up-to-date.

Emergency Recovery Services

Perform planned maintenance and reboots to keep your equipment in top condition.

Equipment Maintenance and Reboots

We take care your IT systems by monitoring and managing it daily.

Daily Operation Monitoring and Administration

Our experts quickly respond to IT emergencies to minimize downtime and restore operations.

We provide support for a wide range of IT products, including:

  • Physical Servers

  • Storage Solutions

  • Hypervisor Hosts

  • Virtual Machine Instances

  • Converged Systems

  • Microsoft Windows Operating Systems

  • Switches

  • Routers

  • Wireless Access Points

  • Firewalls

  • UPS Systems

You will be provided a Complete IT Infrastructure Coverage

Our work is to keep Your Business always Active and Efficient

Ensuring Continuous Business Operations

  • We maintain a healthy, secure, and efficient network infrastructure, enabling your business to operate seamlessly.


  • By preventing server downtime and optimizing resource usage, we help you achieve significant cost savings.

Empowering Your Business with the best Hardware and Software

Our extensive hardware and software support services guarantee a robust and reliable technology infrastructure. We handle everything from installation and configuration to troubleshooting and upgrades, equipping you with the tools for success.

  • Installation and Configuration: Setting up new hardware and software.

  • Troubleshooting: Resolving issues to ensure smooth operation.

  • Upgrades and Maintenance: Keeping your technology up-to-date and performing at its best.

  • User Experience Matters

    Your employees and customers rely on digital devices every day. We actively listen to their issues and meticulously troubleshoot to uncover the root causes. Our goal is not just to resolve immediate problems but to prevent their recurrence, improving IT systems, enhancing performance, and minimizing future disruptions.

  • IT Root Cause Analysis

    We go beyond surface-level fixes to identify and resolve the underlying causes of IT issues, enhancing system reliability and minimizing downtime. This proactive strategy helps you maintain optimal performance and boosts productivity.

  • Fix, Upgrade, or Replace?

    Making the right IT decisions is crucial for optimizing costs and maintaining operational efficiency. We help you evaluate long-term benefits and costs, ensuring informed choices that maximize ROI, enhance system performance, and support your business growth.

What Our Clients Say

If you're still concerning about our services, let's hear what our clients say about their experience with Advance IT

  • Admin, Oil and Gas

    One of the first aspects that truly impressed me about Advance IT was their prompt and helpful response to my inquiries and information requests.

  • Business Owner, Medical

    We have full confidence in their expertise and the valuable support they provide. Working with Advance IT has been instrumental in ensuring our success.

  • Admin, Oil and Gas

    Their efficiency and professionalism instilled confidence in their services and, most importantly, they consistently delivered the desired outcomes.

  • IT Manager, NGOs

    I would like to express my sincere appreciation to the staff at Advance IT for their exceptional work and dedication over the past 2 years.

  • Admin, Oil and Gas

    They didn't employ any high-pressure sales tactics; instead, they provided direct and informative assistance tailored to my specific needs.

  • Director, Automotive

    I became acquainted with Advance IT approximately 3 years ago, and from the start, their service has lived up to their advertised standards.

  • Business Owner, Medical

    As a health screening provider, the smooth operation of our office and company relies heavily on sound technology. That's why we are delighted to have partnered with Advance IT for the past few years. We have full confidence in their expertise.

  • Business Owner, Medical

    Our Clinics operate 24 hours a day, 365 days a year. Therefore we need a strong team to support our operations. We are very happy with Advance IT.

  • Finance Manager, NGOs

    We selected Advance IT in 2014 to upgrade our compute network. Since then, we are impressed by their prompt response, great service, and good advice.

  • IT Manager, NGOs

    I have complete confidence in their consistent follow-up on every IT support case. They have gone above and beyond by loaning us their network equipment for troubleshooting, enabling us to make well-informed purchase decisions

  • Director, Automotive

    Their after-sales service ranks among the best I have encountered throughout my years of engaging in IT maintenance and support. I wholeheartedly recommend Advance IT.

  • Director, Automotive

    Advance IT prioritizes customer satisfaction, and their service standards are superb. They have undoubtedly earned my long-term business. Keep up the great work!

  • Director, Retail

    Advance IT has consistently demonstrated exceptional commitment, domain expertise, technical skills, reliability, and quality of service. We have been extremely satisfied with their IT services. Their work are the qualities that we always look for.

  • Director, Retail

    When it comes to IT Support, Advance IT truly provides a comprehensive solution with a quick turnaround time. Their consultant not only excels in ongoing IT Maintenance and support but also willingly take on additional assignments.

 FAQs

  • We provide IT services to a wide range of industries, including healthcare, retail, finance, nonprofits, manufacturing, education, legal, and more.

  • We charge a fixed monthly fee based on the complexity and size of your infrastructure and services. This ensures predictable and transparent pricing for our clients.

  • Yes, you can cancel your service contract with one month's notice. We aim to provide flexibility and ease for our clients.

  • Yes, we offer free consultations to determine the monthly cost based on your specific needs and requirements. Please contact us to schedule a consultation.

  • Yes, we offer ad-hoc IT support services starting from SGD 150 per hour, with a minimum requirement of 2 hours. This allows you to get the support you need, when you need it.

  • Yes, our team operates exclusively in Singapore without any overseas branches. This ensures we can provide localized and dedicated support to our clients.

LET’S TALK.

Let our experts tailor support for your specific IT needs.

 

Tell us your challenges and our consultants will help you determine the right IT support services for your business.